The CARREX is a regional warning system which facilitates the rapid exchange of information on dangerous, non-food consumer goods in the market of Member States of the Community that pose a serious health and safety risk to consumers through Alerts and Notifications.

Please submit your complaint on a dangerous OR defective consumer good here:  

Categories of Dangerous Goods

Goods that fall into these Categories that pose a serious risk to consumers health and safety can be reported via the CARREX.

  • Toys
  • Motor Vehicles
  • Electronic Appliances
  • Lighting Equipment
  • Cosmetics
  • Children's Equipment
  • Clothing, textiles and fashion items
  • Household Appliances
  • Childcare articles
  • Machine Tools
  • Hobby/sports equipment
  • Food-imitating products
  • Decorative articles
  • Laser pointers
  • Chemical products
  • Lighters
  • Lighting chains
  • Protective equipment
  • Kitchen/cooking accessories
  • Furniture
  • Vehicles
  • Gas and heating appliances
  • Recreational crafts
  • Gadgets
  • Jewellery
  • Machinery
  • Stationery
  • Hand tools
  • Communication and media equipment
  • Construction Materials
  • Fashion Products
  • Firearms
  • Articles for Gardens and Camping
  • Motor Vehicle Parts
  • Accessories for Pets
  • Pyrotechnics
  • Other

CARREX National Contact Points

You can contact your local Contact Point for any additional information and/or clarification you may need. To lodge a complaint, please complete and submit the Incident Report.